Special!


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Description
We are an American Veteran-owned company operated out of Evansville, Indiana that has become the Internet’s most trusted specialty linen provider. In a market that is often crowded with knockoffs and sub par products, we provide guaranteed first-class luxury bedroom linens, towels and mattress covers. We are becoming THE destination for anyone looking for guaranteed, authentic and quality products at a reasonable price. All of our collections of bed sheets, duvet covers, pillow cases, towels, and goose down comforters are made from 100% authentic imported Egyptian cotton.

We offer the largest selection of matching collections of 1500 thread count, 1200 thread count, 1000 thread count, 600 thread count and 400 thread count Egyptian cotton bed sheet sets, duvet covers and pillow cases online, or anywhere else. We also lead the industry with our selection of mattress toppers, goose down comforters, 5-Star Egyptian cotton bath robes and Egyptian cotton bath towel sets.

eLuxurySupply has earned a reputation as not only the best place to go online to turn your home into a 5 Star Hotel or spa, but also as an online retailer with the best customer service on the planet. We go out of our way daily to keep our customers coming back to us time and time again. The reasoning behind why we go so far out of our way to help you is really quite simple: Our customers are our most valuable assets. A sale is not something we pursue - it is something we believe will happen while we are busy serving our customers' wants and needs. We offer Free Shipping to the Continental United States ($9.99 Canada, HI, and AK), Handling & Delivery, 125% Satisfaction & Money Back Guarantee and a helpful representative is always just a call or email away.

We are in this business to do it to the absolute best of our ability to make sure we continue to be THE destination for all of your luxury linen needs. We offer world class service in exchange for your patronage, and we hope to continue serving our customers for many years to come.
 
Tax Policy
You agree that you as buyer and we as seller are responsible for determining the amount of sales, use or other taxes that you may owe as a result of your Marketplace purchase. You also agree that as seller we are responsible to collect, to report and to remit any sales, use or other taxes as may be required under applicable law. You agree (a) that Rakuten.com has no responsibility to collect, report or remit sales, use or any other applicable taxes in connection with your purchase, and (b) to fully indemnify, defend and hold Rakuten.com harmless from any and all claims, demands, damages, awards, fines, costs, expenses and liability in any way associated with foregoing. Without limiting the generality of the foregoing, Rakuten.com currently automatically charges sales tax with respect to any marketplace products shipped to California.
Don’t you hate when you see the term free shipping on a website, but you have to do jump through 3 flaming hoops and learn to juggle just to qualify for it? So do we. That’s why, when we say free domestic shipping, we mean free domestic shipping—all the time. In this case, free doesn’t mean downgraded. eLuxurySupply understands that getting your items quickly is important to you, so we make every effort to process your order as quickly as possible. After an order is placed on our website, you can expect it to arrive 5-7 business days later within the continental US.
FREE RETURNS

Most of our friends tell us we’re crazy for how open our return policy is. We tell them it’s the way business should be done. If you are not satisfied with your product for any reason, please contact us. We can be reached by phone toll free at 1-800-977-7433. We will do everything in our power to resolve it for you. If the only option is a return or exchange, we will happily oblige. We provide return labels free of charge so that you don’t have to front the shipping costs. Additionally, we have a 125% money back quality guarantee. We are so confident in the quality of our product, that we will give you 125% of your original purchase amount if you experience any quality issues. This includes anything from ripped sheets to premature pilling to discoloration. This policy has been a part of the business model since we started; and to date, we have still never had to refund anyone 125% for quality reasons.

Return With eLuxurySupply on Rakuten - It's Easy:

You can return your purchase for up to 90 days from the original purchase date. Return shipping is absolutely FREE. Upon request, you will be emailed a pre-paid FedEx domestic label to return the purchase directly to us. Once your return is received and inspected by the fulfillment center (usually within 72 hours of receipt), your refund will be processed and a credit will be automatically applied to your original method of payment within 7 days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account.
Information about how to contact us can be found in the Order History for your Rakuten.com Account. You can access your Order History at https://secure.rakuten.com/AC/Account/OrderHistory.aspx. Once you have accessed your Order History, then please locate the specific order that you wish to inquire about.

What to do if Your Order has been Shipped or Delivered If your order has already shipped, then you can click the 'Contact Seller' link (under the 'Available Actions' header to the right of the order listing) to access a Web form you may use to contact us. Rakuten.com Shopping holds its marketplace sellers to high standards of quality, so you can expect a response back within one business day after contacting us.

What to do if Your Order is being Processed If your order has not shipped, then you can click on our name in messaging located under 'Available Actions' to open up an email message with our email address already populated. Rakuten.com Shopping holds its marketplace sellers to high standards of quality, so you can expect a response back from within one business day after contacting us. If you do not see the 'Contact Seller' link or if we have not responded after one business day, then please feel free to contact Rakuten.com Shopping at 1-800-800-0800.

eLuxurySupply covers all your luxury needs!