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Description
Phone: 800-977-7433
E-Mail: kyle@exceptionalsheets.com
 
Tax Policy
You agree that you as buyer and we as seller are responsible for determining the amount of sales, use or other taxes that you may owe as a result of your Marketplace purchase. You also agree that as seller we are responsible to collect, to report and to remit any sales, use or other taxes as may be required under applicable law. You agree (a) that Rakuten.com has no responsibility to collect, report or remit sales, use or any other applicable taxes in connection with your purchase, and (b) to fully indemnify, defend and hold Rakuten.com harmless from any and all claims, demands, damages, awards, fines, costs, expenses and liability in any way associated with foregoing. Without limiting the generality of the foregoing, Rakuten.com currently automatically charges sales tax with respect to any marketplace products shipped to California.
Don’t you hate when you see the term free shipping on a website, but you have to do jump through 3 flaming hoops and learn to juggle just to qualify for it? So do we. That’s why, when we say free domestic shipping, we mean free domestic shipping—all the time. In this case, free doesn’t mean downgraded. eLuxurySupply understands that getting your items quickly is important to you, so we make every effort to process your order as quickly as possible. After an order is placed on our website, you can expect it to arrive 5-7 business days later within the continental US.
You have our word that we will do everything that we can to make sure returning your product is not necessary. However, should the need arise for any reason, please call us at 1-800-977-7433 or email us at service@eluxurysupply.com to obtain authorization for a full refund or exchange. Please request this refund or exchange within 30 days of receiving your order. For all returns within the 30 day return period, eLuxurySupply will provide a prepaid return label, but the customer is responsible for fitting the item back into the box provided or finding a suitable box to send the item back in. eLuxurySupply will not be responsible for providing a second box for returns. We will take appropriate action via refund or replacement immediately upon receipt.
Phone: 800-977-7433
E-Mail: kyle@exceptionalsheets.com

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